Terms:
All orders are to be shipped on an equal-to-cash basis. Acceptable methods of payments are Visa, MasterCard, and certified check. Custom orders may be subject to a 50% deposit before production. A finance charge of 1% per month will be charged on all past due accounts.
Payment Terms:
Payment terms are only eligible for customers who have ordered $25,000 or more within a year. Net payment terms start from the date that the customer’s PO is sent and confirmed by us with an invoice. Payment terms can be negotiated for a maximum of net 30 days. If customers show a consistent delay of timely payment remittance, net terms can be cancelled.
Quotes:
Quotes are valid for upto 2 weeks and are subject to change based on our website pricing.
Minimum Orders:
Minimum order quantity is the first column quantity in every product’s price chart. Any order under MOQ will have a 10% surcharge or minimum fee of $15.
Delivery:
Stock items will be shipped within 48 hours for customers with credit accounts and Visa or MasterCard for customers who do not have an account. Custom items will be shipped within 3 weeks, larger quantities may take longer.
Samples:
Must be pre-paid by Visa or MasterCard.
All samples charged at end column prices. Samples are non-refundable.
Samples under $10 net will be free samples unless agreed otherwise.
Shipping cost always applies to sample orders unless agreed otherwise.
Ordering:
All orders must be relieved in writing and are subject to acceptance by “Interfold Designs” with delivery contingent upon regulation of credit and satisfactory security being provided if requested.
Availability:
Availability subject to change without notice. All quotations will be honored for 30 days.
Shipping:
All orders are shipped F.O.B. our warehouse. Unless otherwise specified, orders are shipped via regular shipping companies. These charges will be included in the Invoice. Drop Ship charge of $10.00 per location for two or more addresses.
Over/Under:
All efforts are made to ship exact quantities. However, we reserve the right to ship over/under by 5% and bill accordingly.
Rush Orders:
All rush orders will be subject to an up to 30% surcharge. Rush order’s surcharge will be determined on a case by case basis since each project is different.
Sizing:
All product sizes listed in our catalogue are approximate and may vary slightly. Products shown in the picture may not be exactly the same.
Colour Matching:
Print colours are matched as closely as possible. However, because we are printing on fabric and from different fabric dye lots, exact colour matching is not guaranteed.
Fabric:
We cannot guarantee dye lot consistency of fabrics. Reddish fabrics are not guaranteed colour fast. White prints on red fabric are not guaranteed against absorbing red dyes. Natural canvas products are not recommended for washing due to shrinkage and colour consistency.
Return Policy:
Stock items, in saleable condition, may be returned within 30 days for credit to your account. (Stock Only) Before any return will be accepted, please call our Customer Service Department to obtain a Return Authorization Number (RA #) for your return. A 15% restocking fee will apply to all returns of stock merchandise.
Claims:
All goods are carefully checked by “Interfold Designs” for quality and quantity before shipping. Claims regarding shipment discrepancies must be filed with “Interfold Designs” within 5 business days of receipt of goods. Claims for damaged or opened goods while in transit must be filed with the courier company and acknowledged on the waybill at the time of receiving. “Interfold Designs” will not be responsible for goods shipped to a 3rd party, therefore, the buyer must be liable for the goods. Goods shipped to a 3rd party should be checked immediately as “Interfold Designs” will not be responsible if the screen printer, embroiderer or buyer’s customer find the goods short shipped after 24 hours of receipt of goods.
Indemnification:
Customer warrants that it has the right to use the marks, symbols, or designs depicted in artwork and shall indemnify and hold “Interfold Designs” harmless in any infringement action as a result of reproducing the artwork in any form on our products.
Manufacturing Instructions:
Customers who fail to follow manufacturing instructions will be solely liable for any damages to the products.
*Products shown in the images may not be exactly the same.